1. General

By accessing or placing an order on imfloral.com, you agree to these Terms and Conditions. Please read them carefully before using our website.

2. Product Information

We try to ensure all product details and prices are accurate. However, small variations in color or packaging may occur due to lighting or manufacturer updates.

3. Orders and Payments

All orders are subject to availability and confirmation. Payments can be made through the available payment methods listed on our website (Cash on Delivery, Mobile Banking, or Online Payment).

4. Delivery Policy

We deliver products across Bangladesh through our delivery partners. Delivery time may vary depending on location and product availability.

5. Return and Refund Policy

• Customers can check the product in front of the delivery person during delivery.

• If the product is damaged, broken, or defective, the customer can return it immediately to the delivery person.

• Once returned, we will arrange a replacement or refund as per your preference.

• Returns will not be accepted after the delivery person has left.

6. Cancellation Policy

Orders can be cancelled before dispatch by contacting our support team. Once the product is shipped, cancellation is not possible.

7. Changes to Terms

We may update or modify these Terms and Conditions at any time without prior notice. Please review this page regularly.

8. Contact Information

For any queries regarding these Terms, please contact: hello@imfloral.com